Last Updated: 05 Dec 2025
Prenuvo and our affiliates, third parties, and other partners use cookies and other identification technologies on our websites, mobile applications, email communications, advertisements, and other online services (collectively, the ‘Digital Properties’ or ‘Services’) for a number of purposes, including: authenticating users, remembering user preferences and settings, determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our Services.
This Cookies and Tracking Technologies Notice may be updated from time to time. If we make any changes, we will notify you by revising the "Last Updated" date at the top of this notice.
Cookies and Related Technologies Overview
Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements that are used to remember your browser or device during and across website visits. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on return visits to our Services.
We also use other technologies that may identify you or the devices you use. For example, ‘pixel tags’ (also called beacons) are small blocks of code installed on (or called by) a webpage, app, or advertisement which can retrieve certain information about your device and browser, including, for example: device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, advertising identifiers, and other similar information, including the small text file (the cookie) that uniquely identifies the device.
Pixels provide the means by which third-parties can set and read browser cookies from a domain that they do not themselves operate and collect information about visitors to that domain, typically with the permission of the domain owner. ‘Local storage’ refers generally to other places on a browser or device where information can be stored by websites, ads, or third-parties (such as HTML5 local storage and browser cache). ‘Software Development Kits’ (also called SDKs) function like pixels and cookies, but operate in a mobile app where pixels and cookies cannot always function. The primary app developer can install pieces of code (the SDK) from partners in the app, allowing the partner to collect certain information about your interaction with the app and information about the user device and network information.
We may use session replay tools, which record your interactions with our Digital Properties, such as how you move throughout our Digital Properties and engage with our webforms. In addition to the uses described below, this information helps us improve our Digital Properties and identify and fix technical issues visitors may be having with our Digital Properties or Services.
Types Technologies Used and Why
The following section sets out the different categories of cookies and other similar technologies that our Services use and why we use them.
- Strictly Necessary. These cookies and other technologies are essential in order to enable the Services to provide the feature you have requested, such as remembering you have logged in and to help us improve the security of our Digital Properties, such helping to prevent fraud and other malicious behavior.
- Functional. These cookies and similar technologies remember choices you make such as language or search parameters. We use these cookies to provide you with an experience more appropriate with your selections and to make your use of the Services more tailored.
- Performance or Analytics. These cookies and similar technologies collect information on how users interact with the Services and enable us to improve how the Services operate. For example, we use Google Analytics and Microsoft Clarity to help us understand how visitors arrive at and browse our products and website to identify areas for improvement such as navigation, user experience, and marketing campaigns.
- Targeting or Advertising. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertising technology service providers and advertisers and are used to help us with advertising and content personalization on our Digital Properties and those of third parties; tracking activity over time and across properties to develop a profile of your interests and advertise to you based on those interests (“interest-based advertising”); providing you with offers and online content that may be of interest to you; and measuring the effectiveness of advertising campaigns and our communications with you, including identifying how and when you engage with one of our emails.
- Social media cookies. These cookies are used when you share information using a social media sharing button or “like” button on our websites or you link your account or engage with our content on or through a social media site. The social network will record that you have done this. This information may be linked to targeting/advertising activities.
Types of Information Collected
These tracking technologies collect data about you and your device, such as your IP address, location (both approximate and precise) cookie ID, device ID, Ad ID, operating system, browser used, browser history, search history, and information about how you interact with our Digital Properties (such as pages on our Digital Properties that you have viewed).
Disclosing of Your Information
We may disclose information to third parties or allow third parties to directly collect information using these technologies on our Digital Properties, such as social media companies, advertising networks, companies that provide analytics including ad tracking and reporting, security providers, and others that help us operate our business and Digital Properties.
Managing Cookies
Cookies are an important part of how our Services and Digital Properties work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Services we provide. When you visit our Digital Properties for the first time, or if you block or remove cookies stored within your browser, you will be presented with a banner that will allow you to choose what types of cookies you allow while on our Digital Properties. This banner will allow you to either consent (opt in) or withdraw consent (opt out) of certain types of cookies depending on where you live or access our Digital Properties from. This includes opting out of the sale of your information for monetary or other valuable consideration and of “sharing” your Personal Information for the purposes of cross-context behavioral advertising. The exception to this are Strictly Necessary that are needed to ensure our Digital Properties and Services work as intended. This can be done by adjusting your cookie preferences via our Cookie Banner through the options provided and you can change your preferences at any time using the Cookie icon in the lower left hand corner of your screen and selecting the categories of cookies that you do, or do not consent to being used.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please refer to your browser’s Help instructions to learn more about how to manage cookies and other tracking technologies. Please note that if you change computers, devices, or browsers; use multiple computers, devices, or browsers; or delete your cookies, you may need to repeat this process for each computer, device, or browser. Opting out of interest-based advertising will not opt you out of all advertising, but rather only interest-based advertising from us or our agents or representatives. If you refuse or delete cookies, some of our Digital Properties’ functionality may not work as expected or intended.
You may also be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information. We will not share data obtained through our Transactional or Marketing text message programs, including your phone number or location information, with third parties for their marketing purposes.
Some regional laws, such as the CCPA in California, prohibit third-parties from reselling Personal Information unless you have received explicit notice and an opportunity to opt-out of further sales. Unless you do not consent, or withdraw consent to the “sale” of your information, we may “sell” your Personal Information to the following third-parties and others for monetary or other valuable consideration who may resell that information. To opt-out of these sales, please visit that third-party’s opt-out notice at the link provided below. Please note that if you reside in certain regions including countries within the European Economic Area and Quebec, Canada you must consent to sharing of your Personal Information before we can disclose your Personal Information to third parties that may resell the provided information for these purposes. These third party services may include:
- Google Analytics. We use Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports Site traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://policies.google.com/privacy. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, available at: http://tools.google.com/dlpage/gaoptout.
- Microsoft Clarity. We use Microsoft Clarity on our marketing website to capture how users interact with this site through behavioral metrics, heatmaps, and session replay to improve our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to help us improve our website. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement located at https://privacy.microsoft.com/privacystatement.
- Other Third-Party Cookies. You can disable cookies from third parties by using your browser settings or, if available, directly opting-out of cookie collection with the third-party cookie service provider via their website. The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. Some of the third parties we work with participate with the Digital Advertising Alliance (“DAA”) and Network Advertising Initiative (“NAI”). The DAA and NAI provide mechanisms for you to opt out of interest-based advertising performed by participating members at http://www.aboutads.info/choices/ and https://optout.networkadvertising.org/. We adhere to the DAA’s Self-Regulatory Principles for Online Behavioral Advertising. You may also click on the “AboutAds” icon on a Company advertisement and follow the instructions on how to opt out. You can also learn more about targeted advertising and consumer choice and privacy at the following websites Facebook, Google Ads. To help control or block certain ads in mobile applications, you may choose to download the DAA mobile app to activate control and block features.
For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit https://www.youradchoices.com.
For mobile users, you have controls in your device Operating System that enables you to choose whether to allow cookies, or share your advertising ID with companies like ours or our advertising service providers. For information on controlling your mobile choices, you can visit https://www.networkadvertising.org/mobile-choices.
Browser and Device Privacy Control Signals
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. Wherever possible we respect "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit www.allaboutdnt.com. This is separate from any response to opt-out signals such as Global Privacy Control (GPC) (for more information on how to configure your browser to send this signal, please see https://globalprivacycontrol.org/ ) that are also respected wherever possible. Please note that we do not currently “sell”, as defined by the California Consumer Privacy Act and other regional laws, any personal information subject to the Prenuvo Privacy Notice, and we do not exchange information for any type of financial incentive. Information shared with our advertisers is not considered personal information, as the data exchanged would not lead to the identification of you as an individual (i.e., at minimum it is de-identified).
When we receive one of these privacy control signals, we may process it in a frictionless manner, which prohibits us from: (a) charging you a fee or requiring any valuable consideration; or (b) changing your experience with our products and services. We will also display a notification in our Cookie Banner to indicate your choice to opt-out of the “sale” or “sharing” of your personal information and we will opt you out of any further “sale” or “sharing” of your Personal Information when you interact with our Digital Properties through that browser and on that device. You may configure the privacy control signal to operate in a frictionless manner by consulting the documentation for your browser or plug-in that provides the privacy control signal. In the event you have opted-in to our “sale” and “sharing” of your Personal Information as described above and we receive a privacy control signal from your browser, we will request further instructions from you before you are opted out of any further “sale” or “sharing".
Contact Information
If you have questions regarding this Notice, please contact us using the request form located here, or email us at: privacy@prenuvo.com.
For any other questions, please send an email to hello@prenuvo.com or phone us at 1-833-773-6886.
